Guides Signed-in vaults and passkeys

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Signed-in vaults and passkeys

See every vault signed in to your Nectenda account, sign one out from another device, and remove passkeys you no longer use.

Each vault you sign in counts as a separate sign-in, even two vaults on one computer. If you lose a laptop, or leave a vault signed in somewhere you should not have, sign it out from here.

Before you start

  • A vault that is still signed in, on any device.

Steps

  1. Open Settings, choose Nectenda, and under More open Security. Scroll to Signed-in vaults.
  2. Each vault is listed with its platform and when it was last used. Yours says (this vault).
  3. Choose Sign out beside any other vault to end its sign-in.
Signed-in vaults: this vault, and a work laptop with Sign out
Signed-in vaults: this vault, and a work laptop with Sign out

To sign out the vault you are in, go back to the main Nectenda settings and choose Sign out beside Signed in as, under Account.

Remove a passkey

  1. Under Passkeys, on the same Security page, find the one you no longer use.
  2. Choose Remove.
Passkeys: one passkey with the date it was created, and Remove
Passkeys: one passkey with the date it was created, and Remove

To add a passkey, sign in with Use a passkey and follow the browser's offer to create one. See Sign in.

Check the result

A notice says That vault will have to sign in again. The next time that vault is opened, it is signed out, and its key is removed from that device's credential store.

Troubleshooting

What happens to the notes in a vault I sign out?

Nothing. They stay on that device as ordinary files. They stop syncing until it signs in again.

Signed-in vaults and devices are not the same list

They are not. A device is a machine, and it holds one of your plan's device slots in each organisation; it is listed on the organisation's page under Devices, in the Plan, storage and devices section. Signing a vault out does not free a device slot — removing the device does. See Device limit reached.